We know we're only successful if you have success with our products. That's why our technical support specialists diligently work with you to get the most out of our products and services. SST delivers outstanding technical support via its toll-free phone service, email, and WebEx® interactive online support page.
Log onto a WebEx® Meeting here
Technical support is available Monday through Friday from 7:30 a.m. to 6:00 p.m.(U.S.-Central Time) via a toll-free number to current SST customers.
Customers can also reach SST support staff via the contact page. After hours you may leave a voice mail message by calling 405-377-5334. Your call will be returned during normal business hours.
Each year SST issues upgrades to its desktop software for increased efficiencies, new formats,
and added functionality.
This upgrade program is offered through subscription on a calendar year basis. The following
fees cover unlimited technical support and subsequent upgrades to the software during the
calendar year.
SSToolbox Family Licensing:
The annual fee for SSToolbox, SSToolboxLite, and SSToolkit software is pro-rated at the time of sale for the remaining months and then invoiced in full each December thereafter. This program provides users with unlimited technical support via SST's toll-free number as well as all updates and upgrades to the purchased software.
SST Summit Professional Licensing:
Includes 1 license of SST Summit Professional & three (3) licenses of SST Stratus. Each additional license of SST Stratus in excess of three is $100 each. Please call SST at 888-377-5334 for more pricing information.
SST Summit Plus! Licensing:
Includes 1 license of SST Summit Plus! & three (3) licenses of SST Stratus.Each additional license of SST Stratus in excess of three is $100 each. Software updates, upgrades, and technical support is included for the first year and will be billed on the purchase anniversary date thereafter. The annual update/support fee is $300 plus $100 per copy of SST Stratus in excess of three (3).
SST Summit Licensing:
Includes 1 license of SST Summit & one (1) license of SST Stratus Each additional license of SST Stratus in excess of one is $100 each. Technical support is included for the first year and will be billed on the purchase anniversary date thereafter. The annual update/support fee is $100 plus $100 per copy of SST Stratus in excess of one (1).
